Terms of Use

Agreement to Terms

By accessing or using the NeuroGleam Learning website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

These terms apply to all visitors, users, and others who access or use our services, whether you engage our professional services or simply browse our website.

Changes to Terms

We reserve the right to modify these terms at any time. When we make changes, we will update the date at the top of this page and, where appropriate, notify you through our website or by email.

Your continued use of our services after changes are posted constitutes acceptance of the revised terms. We encourage you to review these terms periodically to stay informed of any updates.

Use of Our Website

Permitted Use

You may use our website for lawful purposes only and in accordance with these terms. Specifically, you agree:

• Not to use the website in any way that violates applicable laws or regulations
• Not to engage in any conduct that restricts or inhibits others from using the website
• Not to transmit any harmful code, viruses, or malicious software
• Not to attempt to gain unauthorised access to any part of the website or related systems
• Not to use automated systems to access the website without our express permission

Account Security

If you create an account or access restricted areas of our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of NeuroGleam Learning or our content suppliers and is protected by UK and international copyright laws.

Our Content

You may view, download, and print pages from the website for your personal, non-commercial use, subject to the following restrictions:

• You must not modify copies of any materials from the website
• You must not use any content for commercial purposes without our written consent
• You must not remove any copyright or other proprietary notices
• You must not reproduce, redistribute, or republish material without permission

Trademarks

NeuroGleam Learning and our logo are trademarks owned by us. You may not use these marks without our prior written permission.

Service Terms

Booking and Payment

When you book our services, you enter into a separate service agreement with specific terms including:

• Service description and deliverables
• Pricing and payment terms
• Scheduling and cancellation policies
• Confidentiality obligations

These service-specific terms will be provided at the time of booking and form part of our contractual relationship with you.

Cancellation and Refunds

Cancellations made with at least 48 hours notice will receive a full refund or the option to reschedule. Cancellations with less notice may forfeit the booking deposit. We reserve the right to cancel sessions due to unforeseen circumstances, in which case we will offer a full refund or alternative date.

Service Limitations

Our style education services provide guidance and teaching based on established principles. However:

• Results may vary based on individual application and circumstances
• We cannot guarantee specific outcomes or satisfaction with personal style choices
• Our advice represents professional opinion, not absolute truth
• You remain responsible for your own purchasing and styling decisions

User Content and Conduct

If you submit content through our website, such as enquiry messages or feedback, you grant us a non-exclusive, royalty-free licence to use that content for business purposes, including improving our services.

You represent that any content you submit:

• Is accurate and not misleading
• Does not infringe on any third party's intellectual property or privacy rights
• Does not contain unlawful, offensive, or harmful material
• Does not contain viruses or other malicious code

Third-Party Links

Our website may contain links to external sites not operated or controlled by us. We provide these links for convenience but do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites.

You access third-party websites at your own risk and should review their terms and policies before using them.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the website will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of content

We make reasonable efforts to ensure information accuracy but cannot guarantee that all content is current, complete, or error-free.

Limitation of Liability

To the maximum extent permitted by law, NeuroGleam Learning shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from your use of or inability to use our services
• Damages resulting from actions taken based on our advice or content

Where liability cannot be excluded by law, our total liability to you shall not exceed the amount you paid us for services in the six months preceding the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

Indemnification

You agree to indemnify and hold harmless NeuroGleam Learning, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our website or services
• Your violation of these terms
• Your violation of any rights of another party
• Any content you submit to our website

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy and GDPR information, which explain how we collect, use, and protect your personal data. By using our services, you consent to such processing in accordance with those policies.

Professional Advice Disclaimer

The information and guidance we provide relate to personal style and fashion education. Our services are not a substitute for professional advice in other areas such as medical, psychological, or financial matters.

While we strive to provide valuable insights, you should use your own judgment and consult appropriate professionals for matters outside our expertise.

Confidentiality

We treat client consultations as confidential. Information shared during sessions will not be disclosed to third parties except:

• With your explicit consent
• When anonymised for case studies or educational purposes
• When required by law or legal process
• To service providers under strict confidentiality agreements

Termination

We reserve the right to suspend or terminate your access to our website or services at our discretion, without notice, for conduct that we believe:

• Violates these terms or applicable laws
• Is harmful to other users, us, or third parties
• Exposes us to legal liability

Upon termination, your right to use the website ceases immediately. Provisions that by their nature should survive termination will continue to apply.

Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you may also have rights under the law of your country of residence, and nothing in these terms affects those statutory rights.

Severability

If any provision of these terms is found to be unenforceable or invalid by a court of law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy, GDPR information, Cookies Policy, and any service-specific agreements, constitute the entire agreement between you and NeuroGleam Learning regarding use of our website and services.

Waiver

Our failure to enforce any right or provision of these terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative.

Contact Information

If you have questions or concerns about these Terms of Use, please contact us:

Email: [email protected]
Address: 42 Redchurch Street, Shoreditch, London E2 7DP, United Kingdom

Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.