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Cookies Policy

Last updated: 9 April 2026

What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

Cookies perform various functions, from remembering your preferences to helping us understand how people use our website so we can improve it.

How We Use Cookies

NeuroGleam Learning uses cookies to enhance your browsing experience and improve our services. We are transparent about which cookies we use and why, giving you control over your preferences.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website would not work properly without them.

Examples include:

  • Cookies that remember your cookie preferences
  • Security cookies that protect against fraudulent activity
  • Cookies that maintain website functionality during your session

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website's usability and content.

We use analytics cookies to track:

  • Which pages are visited most frequently
  • How long visitors spend on different pages
  • Where visitors come from before reaching our site
  • Whether visitors return to our site or are first-time visitors
  • Technical information about devices and browsers used

You can opt out of analytics cookies through our cookie preferences, though doing so won't affect your ability to use the website.

Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personalised features. For instance, they might remember your language preference or region.

The information collected by functional cookies is usually anonymised and cannot track your browsing activity on other websites.

First-Party and Third-Party Cookies

First-party cookies are set directly by our website. We have full control over these and use them to improve functionality and understand site usage.

Third-party cookies are set by external services we use, such as analytics providers. While we carefully select our third-party partners, these cookies are governed by the respective third party's privacy policy.

Session and Persistent Cookies

Session cookies are temporary and are deleted when you close your browser. They help us track your journey through the website during a single visit.

Persistent cookies remain on your device for a set period or until you delete them. They help us recognise you when you return to our website and remember your preferences.

Specific Cookies We Use

Essential Cookies

  • cookie_consent - Stores your cookie preference choices - Duration: 1 year
  • session_id - Maintains your session during your visit - Duration: Session only

Analytics Cookies

  • _ga - Distinguishes unique users - Duration: 2 years
  • _gid - Distinguishes unique users - Duration: 24 hours
  • _gat - Throttles request rate - Duration: 1 minute

Managing Your Cookie Preferences

You have several options for managing cookies:

Through Our Website

When you first visit our website, you'll see a cookie banner asking for your consent. You can choose to accept all cookies or customise your preferences. You can change these preferences at any time by accessing the cookie settings through the banner or footer link.

Through Your Browser

Most web browsers allow you to control cookies through their settings. You can:

  • See what cookies are stored and delete them individually or all at once
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Please note that blocking all cookies may impact your ability to use certain features on our website and others.

Browser-Specific Instructions

For detailed instructions on managing cookies, consult your browser's help section:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Impact of Disabling Cookies

If you choose to disable cookies, you'll still be able to browse our website, but some functionality may be limited:

  • You may need to re-enter information more frequently
  • Certain features may not work as intended
  • Your preferences may not be remembered between visits
  • We won't be able to improve the website based on usage patterns

Essential cookies cannot be disabled as they're necessary for the website to function, but you can block them through your browser settings if you choose.

Cookies and Personal Data

Some cookies may collect personal data, particularly if you're logged into an account or have provided information through our website. We treat all data collected via cookies in accordance with our Privacy Policy and GDPR obligations.

Analytics cookies are configured to anonymise personal information wherever possible, such as IP addresses, to protect your privacy while still providing useful insights.

Third-Party Services

We use carefully selected third-party services that may set cookies on our website:

  • Google Analytics: Helps us understand website usage patterns and visitor behaviour

These third parties have their own privacy policies governing how they use information. We encourage you to review their policies to understand how they handle data.

Changes to This Policy

We may update this Cookies Policy occasionally to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the "Last updated" date at the top of this page.

We recommend reviewing this policy periodically to stay informed about how we use cookies.

Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Email: [email protected]
Address: 42 Redchurch Street, Shoreditch, London E2 7DP, United Kingdom

Further Information

For more information about cookies and how they work, you can visit:

  • All About Cookies: www.allaboutcookies.org
  • Information Commissioner's Office: www.ico.org.uk
  • Your Online Choices: www.youronlinechoices.com

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